Arizona Pet Waste

Terms of service.

Updated November 6, 2026

Your first month is free, there is no contract, and you can cancel any time in My Yard. When you sign up for our service, you agree to these terms.

Who we are

Arizona Pet Waste is a dog poop pickup service in Arizona’s West Valley. In these terms, “we” and “us” mean Arizona Pet Waste. “You” means the person who signs up for our service.

You must be 18 or older to sign up. Our privacy policy explains how we handle your data.

Our service

On your set day, we pick up all the dog poop in your yard. We bag it and put it in your trash can. On the twice a week plan, you get two set days each week.

At every visit, we spray a free sanitizer on the spots your dogs use most. We use it the way its label says. If you do not want the spray, tell us and we will skip it.

On visit day

• The night before, we text you a 30 minute window for your visit, if you said yes to service texts.
• While we are on the way, you can watch our truck on a live map.
• When we leave, we send you a photo of your shut, latched gate.

Service area

We serve these parts of Arizona:

• Verrado in Buckeye (85396)
• Citrus Park in Waddell (85355)
• Goodyear north of Interstate 10 (85395)
• Litchfield Park (85340)

We can only serve yards inside this area. If you are not sure your yard is in our area, call or text us.

Plans and prices

Every plan is billed monthly and covers 1 or 2 dogs.

• Every week: $108 a month
• Twice a week: $189 a month
• Every other week: $75 a month

Each dog after two adds $13 a month. On the every other week plan, each dog after two adds $9 a month. For example, 3 dogs on the every week plan cost $121 a month. On the every other week plan, 3 dogs cost $84 a month.

Extras

• Turf odor treatment: $35 each time
• One time cleanup: $95

To add an extra, ask us. We charge for an extra only when you ask for it.

First month free

You add a card when you sign up, and we do not charge it that day. Your first month starts on your first visit day, and it is free. Your free month includes every visit on your plan for that month.

We charge your card for the first time one month after your first visit. After that, we charge it on that same date each month. For example, if your first visit is on December 3, your first charge is on January 3.

If you cancel before your first charge, you pay $0.

Billing

Each monthly charge pays for the month ahead. We charge your card each month until you cancel.

Stripe handles our payments. We never see or store your full card number.

If a payment fails, we will try it again. We may pause your visits until the payment goes through.

Skips and pauses

You get 4 free skips a year. To skip a visit, tell us at least 24 hours before it.

You can also pause your service for up to 120 days in My Yard. You do not pay while your service is paused.

You will not get visit reminders while your service is paused. The same goes for a visit you skip at least 24 hours ahead.

Canceling

There is no contract. You can cancel any time in My Yard, and you do not need to call us.

After you cancel, your visits keep going until the end of the month you already paid for. Then they stop, and we do not charge you again. For example, say we charge your card on the 3rd of each month. If you cancel on the 20th, your visits keep going until the 2nd of the next month.

We do not give refunds for part of a month. When you cancel, we delete your gate code.

Price changes

We may change our prices. If we do, we will tell you by email or text at least 30 days before the new price starts. If you do not want to pay the new price, you can cancel before it starts.

Your yard and dogs

• Keep any dog that might bite inside on visit day, or tell us about it first.
• If a dog needs to come inside, we will text you and ask.
• Tell us about anything in your yard that is not safe for us.
• Tell us if your number of dogs changes, since it can change your price.

Gate access and photos

You give us your gate code or notes on how to get into your yard. We use them only for your visits. If your gate code changes, tell us before your next visit. We delete your gate code when you cancel.

When we leave, we shut and latch your gate. Then we send you a photo of it, so you can see how we left it. We keep gate photos for 90 days.

If we cannot get in safely, we will text you and try again at the next chance we get. This can happen if your gate is locked, a dog is loose or there is a hazard. We do not refund a visit we could not do because we could not get in.

Weather and holidays

Extreme heat, monsoon storms or holidays can move your visit by up to 48 hours. If that happens, we will text you.

The “Something’s off” promise

If something is not right after a visit, tell us within 24 hours. Tap “Something’s off” in My Yard, or text us at 623.309.6104. We will come back for free within 24 hours.

Damage and liability

If you think we damaged something, tell us within 48 hours of the visit. You can email, call or text us. Tell us what happened, and send a photo if you can.

Our liability to you for any claim is limited to what you paid us in the last month. This limit applies as far as Arizona law allows.

Your account and our website

• You must be 18 or older to have an account.
• Give us true details, like your correct address and mobile number, and keep them up to date.
• Keep your sign in details private. Tell us right away if you think someone else used your account.
• Use our website only for lawful reasons. Do not try to break it or get into anyone else’s account.
• Our name, logo and website content belong to us. Do not copy them without asking us first.

If any part of our site is hard to use, see our accessibility page.

Text messages

Texts are optional. If you say yes to them, our text message terms apply. Saying yes to texts is not a condition of buying our service. Reply STOP to stop or HELP for help. Message and data rates may apply.

If you turn texts off, you will not get visit reminders or gate photo links by text.

Changes to these terms

We may update these terms. When we do, we post the new version on this page with a new date. If we make a big change, we will also email our customers. If you keep your plan after a change starts, the new terms apply to you.

Arizona law

Arizona law governs these terms. Any court case about these terms or our service will be heard in the courts of Maricopa County, Arizona.

Contact us

Email [email protected], or call or text 623.309.6104.