Arizona Pet Waste

Pooper scooper FAQ.

Answers to the questions people ask us most. Still wondering? Call or text 623.309.6104.

General questions.

How much does it cost?

Weekly pickup is $108 a month for 1 or 2 dogs. That is about $25 a visit. Your first month is free when you sign up for any plan.

Is the spray really free?

Yes. At every visit, we spray deodorizer on the spots your dogs use most. It costs you nothing.

Do you come in the summer heat?

Yes. In summer we start early, so your yard is done before the worst heat of the day.

What if it storms?

Light rain is fine. If there is lightning, we wait until it is safe. We text you if your time changes.

Do you clean artificial turf?

Yes. We pick up every pile and spray the spots your dogs use most. Turf can smell in the heat. For a deep clean, add a turf odor treatment for $35.

Where does the poop go?

We bag it and put it in your trash can.

Are you licensed and insured?

Yes. Arizona Pet Waste is licensed and insured.

Do you clean your tools?

Yes. We clean our boots and tools after every yard. That keeps germs from going from yard to yard.

Can I pick my day?

No. We set your day for you. We run set routes, and that keeps our prices down. After you sign up, we reach out to let you know your day and time. Then you get a text the night before each visit with a 30 minute window.

Can you come today? We have a party.

Yes. Text us and we can come the same day for $49. It goes on your next bill on the 1st.

When do you charge my card?

On the 1st of each month. Your first month is free. Your first charge only covers the days after your free month, so it is smaller. Then you pay the full price on the 1st of each month.

Who sees my gate code?

Only your scooper, and only on your day. You add it after you sign up. If you cancel, we delete it.

What if a dog in the yard is not safe to be near?

We don’t go in. We text you to bring the dog inside. We can come back the same day.

Can I skip a week?

Yes. You get 4 free skips a year. Tell us 24 hours before. It is one tap in My Yard.

Can I pause while we are away?

Yes. Pause for up to 120 days in My Yard. You don’t pay while you are paused.

How do I cancel?

Tap cancel in My Yard. There is no contract and no phone call.

My yard is rock, not grass.

Rock can hide poop. So we rake rock yards with a wide metal rake.

More questions.

How much does a pooper scooper cost in the West Valley?

With us, weekly pickup is $108 a month for 1 or 2 dogs. That is about $25 a visit. Every other week is $75 a month. There is no sign up fee, the spray is free, and your first month is free. When you compare, ask if a price is per visit or per month, if there is a first cleanup fee, and if spray costs extra.

Where should I throw away dog poop?

Bag it, tie the bag, and put it in your trash can. Do not put it in the recycle bin, and never hose it into the street or a storm drain. That is what we do at every visit.

Do you clean turf and rock yards?

Yes. We pick up every pile on turf, grass and rock. We rake rock and gravel with a wide metal rake, then spray deodorizer where your dogs go most. The spray is free.

Can you get rid of turf smell?

Every visit comes with a free deodorizer spray. For a deeper clean, add a turf odor treatment for $35. It helps when pee smell builds up in hot turf.

Do you do one time cleanups?

Yes. A one time cleanup is $95. It is a good pick before a party, after a move, or when the yard got away from you.

Can you come the same day?

Yes. If you have a party or guests coming, text us and we can come the same day for $49. It goes on your next bill on the 1st.

Do I need to be home?

No. Most of our customers are at work. Add your gate code in My Yard, and we send a photo of your latched gate when we leave.

What if my dog is in the yard?

Tell us in My Yard. If a dog in the yard is not safe to be near, we do not go in. We text you to bring the dog inside, and we can come back the same day.

Can I skip a week or pause?

Yes. You get 4 free skips a year. Tell us 24 hours before. You can pause for up to 120 days while you are away, and you do not pay while you are paused.

Is there a contract?

No. You pay month to month and can cancel any time in My Yard. There is no phone call to cancel.

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